About UID

Unified Information Devices (UID) develops RFID-based identification, temperature monitoring, and data management solutions for research institutions, pharmaceutical companies, universities, and veterinary organizations worldwide. We're looking for a technically sharp, customer-focused specialist to help us continue delivering on that reputation.

The Role

The Technical Sales Specialist works directly with UID’s sales team to drive deals across veterinary and research markets while reporting to the Customer Success Manager to communicate pain points and feature requests. You’ll be the technical and clinical voice in the room – leading product demonstrations, fielding deep application questions, and giving prospects the confidence that comes from talking to someone who understands their workflow. This is a co-selling role: our sales team owns the relationships; you own the technical credibility.

Core Responsibilities

Own and deliver product demonstrations for veterinary and research prospects — in person, at trade shows, and virtually
Serve as the technical resource alongside sales reps throughout the sales process, fielding product and application questions with depth and confidence
Tailor demo scenarios to match the specific workflows, applications, and systems of each prospect
Support competitive positioning using accurate, spec-based product knowledge
Develop and refine demo protocols, scripts, and supporting materials across all product lines
Serve as the internal technical authority on research and veterinary product applications
Track customer activity, opportunities, and follow-ups to keep the sales team organized and the pipeline visible
Assist with product installation, onboarding, and hands-on training for new customers
Serve as a point of contact for product-related questions and troubleshooting
Provide timely, professional responses to inquiries from researchers, lab managers, facility staff, and clinical teams
Represent UID at key industry events as the primary technical demo lead
Contribute to improvements in product positioning, messaging, and training materials based on real customer experience

Qualifications

Required

3-5 years of customer-facing experience in veterinary, animal sciences, or life sciences — ideally in a sales, field applications, clinical specialist, or technical support role
Strong technical aptitude — able to quickly master hardware and software products and explain them clearly to non-technical audiences
Comfort presenting and demonstrating to clinical, scientific, and technical audiences — both prepared demos and unscripted Q&A
Hands-on experience in a laboratory research or veterinary medicine setting
Experience working in a CRM; Salesforce experience strongly preferred
Highly organized with the ability to manage multiple accounts and priorities simultaneously
Willingness to travel 5-10% for trade shows, customer visits, and events

Preferred

Bachelor’s degree in biology, chemistry, life sciences, or related field
Background in a technical sales support, field applications, or pre-sales role
Experience working cross-functionally with sales, marketing, or engineering teams

What We Offer

Salary starting at $65,000/year (commensurate with experience)
PTO and paid holidays
401(k) with company match
A collaborative, welcoming team where your work has direct impact

This position is on-site Monday-Friday in Kenosha, WI

Pay: From $65,000.00 per year

Benefits:

401(k)
401(k) matching
Paid time off

Work Location: In person

Unified Information Devices

Latest Jobs

Technical Sales Specialist (Veterinary & Research)